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Support
liveHarmony offers limited support. We have also compiled a collection of documents to help you.Getting in contact
For real-time (instant) support, join #support. Please remember that we are a volunteer service and do not have 24x7 staff; if there are no helpers present, please fill out a support request. Be sure to include complete details of your question or problem to ensure a quick response.Frequently answered questions
We've created a page of frequently answered questions.Documents
- Frequently answered questions
- Troubleshooting: clearing your Java cache
- Hosting live events
- Adding and removing room operators
- Command information and reference
- Customizing chat applets
- Chat room safety
- Chat room privacy option
- Changing your password
- Changing your e-mail address
- ChatWeb
- Copy/paste support and logging
- Installing and configuring Java
- Installing and configuring JavaScript
- liveHarmony and QuickChat code
- Guide to creating a successful chat room
- Room "robots"
- Scout: display room statistics on your web page
- Spam/advertising FAQ
- Why advertising doesn't work
- #support assistance guidelines
Known problems
- FreeWebs web host displays unwanted images
- ChanServ panel cannot remove access
- Mozilla prevents scripting
- OpPanel confusion: panel loads for all users, topic changing not intuitive
- MemoServ flooding upon sign-in (UNIX users only)
© 2002-2008 liveHarmony. Portions of this work are licensed under a Creative Commons license