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Known issue: MemoServ flooding upon sign-in

Summary

An issue prevents new users and users with a new memo from signing in; this appears to affect only Linux and FreeBSD platforms.

Status

Known, investigating

Description

Attempting to sign in causes a MemoServ panel to pop up and continuously refresh; eventually, the user is disconnected from flooding.

Technical information

This has only been duplicated on the Linux and FreeBSD platforms. It has been recreated consistently but further investigation is needed.

It appears that Java 1.5 betas do not exhibit this problem. Aeriana has been unable to reproduce this problem under 1.5.0 beta 1:

Mozilla 1.6, Konqueror 3.2.0
Java version "1.5.0-beta"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0-beta-b32c)
Java HotSpot(TM) Client VM (build 1.5.0-beta-b32c, mixed mode)

Similarly, the problem does not appear under 1.5.0 on OpenSolaris:

Mozilla 1.7, Sun Java Desktop System
OpenSolaris 20050612
Java version "1.5.0_01"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_01-b08)
Java HotSpot(TM) Client VM (build 1.5.0_01-b08, mixed mode, sharing)

Additionally, Mac OS X does not appear to be affected. Ross has been unable to reproduce this problem:

Mac OS X (10.3.5)
Firefox 0.9.1, Safari
java version "1.4.2_05"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_05-141)
Java HotSpot(TM) Client VM (build 1.4.2-38, mixed mode)

Aeriana has successfully reproduced this problem under:

FreeBSD 5.2.1-RELEASE (jdk1.4.2 from ports)
Firefox 0.8
version "1.4.2-p6"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2-p6-aberfoyle_01_jun_2004_16_14)
Java HotSpot(TM) Client VM (build 1.4.2-p6-aberfoyle_01_jun_2004_16_14, mixed mode)

Linux
Mozilla 1.6, Konqueror 3.1.4, Konqueror 3.2.0
Java version "1.4.2_03"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_03-b02)
Java HotSpot(TM) Client VM (build 1.4.2_03-b02, mixed mode)

alambert has successfully reproduced this problem under:

Linux
Mozilla 1.5, Mozilla 1.6
Java version "1.4.1"
Java(TM) 2 Runtime Environment, Standard Edition (build Blackdown-1.4.1-01)
Java HotSpot(TM) Client VM (build Blackdown-1.4.1-01, mixed mode)

Marco Puszina has successfully reproduced this problem under:

Linux
Opera 7.5.1, Konqueror 3.2.2, Firebird 0.6
Blackdown Java version "1.4.2"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2-b28)
Java HotSpot(TM) Client VM (build 1.4.2-b28, mixed mode)
additionally tested with Sun Java 1.4.2_04

Possible solutions

Delete all memos and set the nomemo option.

Recommended action

Contact support if you are affected for a workaround.

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